FAQs
How many years has your brand been established?
We are a mid-to-high-end aquarium brand with 20 years of professional experience in the aquatic industry.
What main products do you supply?
We provide a full range of aquarium supplies, including water pumps, air pumps, heaters, filtration systems, temperature control devices, auto fish feeders, fish food, aquascaping decorations, and other supporting accessories.
Are you recruiting distributors & agents?
We sincerely recruit global distributors and agents worldwide. We offer competitive and satisfactory agency policies. Feel free to send us an inquiry to get the full detailed cooperation terms.
What is your lead time for orders?
In-stock items can be shipped within 2–3 working days. For out-of-stock items, the production lead time is 15–20 days, subject to specific product types.
What is your product warranty policy?
All products enjoy a 1-year factory warranty for items eligible for factory return. For products that cannot be returned to our factory, we will supply free spare parts, and local agents will handle after-sales service for end customers.
What payment terms do you accept?
New clients are required to pay 100% advance payment for the first order. Long-term cooperative clients can pay 50% deposit upfront, with the remaining 50% balance settled before shipment.
What shipping options are available?
We support sea freight and air freight. Please provide your detailed delivery address, and we will check the exact shipping cost for you.
How many authorized agents do you have globally?
We have more than 500 authorized agents all over the world.
What is your minimum order quantity (MOQ)?
There is no minimum order quantity restriction for all in-stock products. You can mix and match any quantity as you need.
What profit margin can distributors get from your products?
We own independent patents for most core products, which brings our partners high profit margins and strong market competitiveness compared with generic brands.